Legal notice & data privacy

Legal notice

Exclusion of liability

The author offers no guarantee whatsoever that the information provided is correct, accurate, up-to-date, reliable and complete. All claims for liability asserted against the author due to material or immaterial damage resulting from access to or use/non-use of the published information, misuse of the connection or technical defects are excluded. All offers are non-binding. The author expressly reserves the right to modify, make additions to or delete any or all of the information provided on the pages, or to temporarily or permanently cease publication thereof without separate notification.

Liability for links

References and links to third-party websites fall outside of our area of responsibility. We reject any responsibility for such websites. The user accesses such websites at his or her own risk.


Copyright and all other rights to the content, images, photographs, videos and other files on the website belong exclusively to VR Glacier Experience or to the specified legal owner. The reproduction of any elements requires the advance written consent of the copyright holder.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. Google uses this information to analyse the way in which you use the website, to compile website activity reports for the website owner and to provide other services related to website and Internet usage. By using this website, you agree that the data about you collected by Google may be processed as described above and for the purpose described above. Further information about Google and data privacy can be found at:

Data protection

We comply with the data protection provisions set out by the Swiss Federal Government (Swiss Federal Act on Data Protection FADP) as well as the EU General Data Protection Regulation (GDPR). Personal data shall be treated as strictly confidential and shall not be disclosed to third parties without explicit approval . The VR Glacier Experience data privacy statement shall apply and can be viewed at

Data privacy­statement

As at October 2020


This statement shall apply to the use of our website, products and services as well as for the exchange of information.

Personal data

Personal data is considered to be data that can be clearly linked to a specific natural person . The regulations below provide information about the nature, scope and purpose of collecting, using and processing personal data.

Collecting personal data

Should you use our website, software, services, contact functions and login and subscription functions or make business contact with us, data shall be generated on your person through manual or automatic data collection as well as through personal or non-personal communication, e.g. your name, address, e-mail address, etc. This data must be saved in our systems to ensure that we can carry out our business activities.

Saving and protecting of personal data

Personal data shall be saved on our systems, which may also include external computing and storage capacities. The systems that we use shall, as far as possible, be located in Switzerland and shall be protected within the normal scope by suitable measures.

Use of personal data

We process personal data solely for the maintenance of our business relationships, the handling and review of enquiries, the creation of offers, the implementation of pre-contractual and contractual measures, as well as the initiation and fulfilment of production, operations and services. By taking part in these processes, we can assume that you consent to this use. In the event of the further use of your personal data, we shall ask for your consent via the “double opt-in” procedure. This applies for the newsletter, for example.

Information, amendments and publication

You can request information about the personal data about you that we have processed and have amendments made.

Handling of contact data

Should you contact the website operator by means of the contact options on offer, your contact details shall be saved so that they can be used to process and answer your enquiry. This data shall not be disclosed to third parties without your consent.

Collection of data by websites

In close collaboration with our hosting provider, we shall endeavour to protect the website data as effectively as possible from unauthorised access, losses, misuse and falsification. We use logs in order to statistically analyse website traffic. These logs contain the URLs accessed, IP addresses, the date, time, browser request and general information that is transmitted about the visitor’s operating system and browser. This usage data forms the basis for statistical, anonymous evaluations so that trends can be identified, which we can use to improve our offers accordingly. We shall process your personal data, as far as is necessary, for the duration of the entire business relationship (from the initiation and the execution until the end of a contract) as well as in accordance with legal, statutory, and contractual obligations to preserve records and documentation obligations. This data may only be accessed by authorised persons with the corresponding password.

Use of third-party software and plug-ins

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses cookies, which are text files stored on your computer that allow your website usage to be analysed. The information generated by the cookie is usually sent to a Google server in the USA, where it is stored. Due to the fact that we have activated IP anonymisation for this website, Google will only store your IP address in truncated form within a Member State of the European Union or another signatory state to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be sent to a Google server in the USA and truncated there. Google shall use this information on our behalf to analyse the way in which you use the website, to compile website activity reports and to provide us with other services related to website and Internet usage. You can opt out of the communication to Google of the data collected by the cookie in connection with your use of the website (incl. your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

reCaptcha Google service

We shall use the reCaptcha Google service to determine whether individual information has been entered in our contact and newsletter forms by a person or a computer. Google uses the following data to check whether you are a person or a computer: IP address of the end device used, the website that you are visiting and with which the Captcha is integrated, the date and duration of the visit, the identification data of the browser and operating system used, the Google account if you are logged into Google, mouse movements on the reCaptcha interfaces as well as the tasks in which you have to identify images. The legal basis for the described data processing is Art. 6 (1)(f) of the EU General Data Protection Regulation. We have a legitimate interest in processing this data to ensure the security of our website and to protect us against automated data entries (attacks).

Google Maps

This website uses the Google Maps product from Google Inc. By using this website, you consent to the compilation, processing and use of automatically collected data by Google Inc, its agents and third parties. The Terms of Service of Google Maps can be found at the following link: Terms of Service of Google Maps.

Google Web Fonts

This website uses the Web Fonts provided by Google to ensure that a consistent set of fonts are used. When a site is accessed, your browser loads the required Web Fonts in your browser cache so that texts and fonts can be correctly displayed. For this purpose, the browser you are using must be able to establish a connection to the Google servers. In this way, Google acquires the knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interests of ensuring that our online offerings are displayed in a consistent and appealing manner. If your browser does not support Web Fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at and in the Google data privacy statement:

The processing of data by YouTube

Embedded on this website are videos from the provider YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, which is represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you access a website that has embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. If you are logged into YouTube, this information will also be allocated to your user account (you can prevent this from happening by logging out of YouTube before accessing the video). We have no knowledge and thus no influence on the subsequent potential collection and use of your data by YouTube. Further information can be found in the YouTube data privacy statement at

The processing of data by Vimeo

Embedded on this website are plug-ins from the Vimeo video portal from Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA. Whenever you access a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the US. Information about your visit and your IP address is then saved on this server. This information is also sent to Vimeo and saved there when you interact with Vimeo plug-ins (e.g. by clicking the start button). Further information on the way in which Vimeo collects and uses your data can be found in the Vimeo data privacy statement. If you have a Vimeo user account and do not want Vimeo to collect data about you via this website and link it to your member data saved at Vimeo, you must log out of your Vimeo account before visiting this website. In addition, Vimeo activates the Google Analytics tracker via an iFrame in which the video is accessed. This is a proprietary tracking system from Vimeo to which we have no access. You can stop Google Analytics tracking you by using the deactivation tool offered by Google for selected Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link:

Facebook remarketing

The purpose of Facebook remarketing is to show users of this website advertisements that have been optimised according to their use of Facebook. The remarketing activities are thus only possible if a Facebook pixel is implemented. When a user visits this website, this pixel informs Facebook that you have visited us. Facebook subsequently saves this information in your Facebook user account. If you want to opt out of this process, you can adjust the relevant settings at

Data Protection Officer

You can contact our Data Protection Officer about all matters related to personal data at:

Contact address

VR Glacier Experience
Diavolezza valley station
CH-7504 Pontresina

+41 81 839 39 10

Authorised representative

Markus Moser

Commercial Register & VAT

UID: CHE-107.856.540
MwSt.-Nr.: CHE-107.856.540 MWST

Design & Development

skipp communications AG
Wiesentalstrasse 7b
CH-7000 Chur